An incident review that identifies contributing causes without indicting any individual or team, on the premise that people acted reasonably on what they knew and that systems and processes are what can be fixed 1. Its triggers are set in advance.
- Developed in
- ch. 17, Techniques
- Chapters
- ch. 17, Incidents
- Source
- 1 numbered reference, listed below
Where it is used
One chapter of the Body of Knowledge uses the term. Each link opens the first section that does.
- 17 · Incidents Root-cause analysis 1 mention
Related terms
Sources
- [1] "Postmortem Culture: Learning from Failure" (Site Reliability Engineering, ch. 15). Google. 2016. https://sre.google/sre-book/postmortem-culture/ (verified: primary)
Definitions of legal terms paraphrase the cited text, which governs. Dated statements are as of .